1. Subscription overview
MindScore is sold as a single subscription. It bills in advance and renews automatically at the end of each period until you cancel.
- Weekly: $6.99 USD charged today and every week until cancelled.
- Annual: $49.92 USD charged today and every year until cancelled (equivalent to $0.96 per week).
Both plans include your full report and MindScore Training. There is no trial. The displayed USD prices include tax. Your selected plan and total are shown in Paddle checkout before payment.
3. Cancelling
You can cancel at any time, using whichever is easiest:
- The Manage subscription link in any receipt, which lets you manage or cancel your subscription.
- Or email hello@mindscoreai.com with the subject “Cancel subscription” from the address registered to your account. We confirm in writing, usually within one business day, and cancellation completes within 24–48 hours.
Cancel at least 24 hours before your renewal date so the request is processed before the next cycle starts. Cancelling is free and there’s no minimum term.
You keep full access until the period you’ve already paid for runs out. Step-by-step instructions are on the Cancel Subscription page.
4. Refunds
You can request a refund within 14 days of the date you were charged. This applies to your first payment and to each renewal, counted from the date of that charge. No usage or results conditions apply.
Refunds are issued by Paddle, our merchant of record, in line with Paddle’s Refund Policy. Your full refund goes back to the payment method you used, normally within 14 days, and access to your report and training ends.
If the product is faulty, not as described, or you cannot access what you paid for, tell us and we will put it right — those rights are not limited by the 14-day window.
5. How to request a refund
Request your refund within 14 days of the charge:
- Visit Paddle buyer support, or use the View receipt or Manage subscription link in your purchase confirmation email.
- Or email hello@mindscoreai.com from the address on your account and we will pass it to Paddle for you.
6. Chargebacks
If something’s wrong, please contact us first — we can almost always resolve it faster than a bank dispute. Raising a chargeback without contacting us may result in access being suspended while the dispute is investigated.
7. Your statutory rights
Nothing in this policy limits rights you have under consumer law.
EU, EEA and UK: you generally have 14 days to withdraw from a distance contract. Because your report is digital content delivered immediately, you are asked at checkout to consent to immediate delivery and to acknowledge that doing so ends the withdrawal right once delivery has begun.
California: you may cancel a recurring subscription at any time, and we honour cancellation requests as described above.
8. Purchases made through app stores
If you ever buy a MindScore subscription through a third-party app store, that store handles the billing, and its own cancellation and refund rules apply. Manage the subscription in the store account you bought it with — we can’t cancel or refund those charges for you, though we’ll help you find the right place.
9. Changes to this policy
We may update this policy. Changes apply from the date they’re published and never retroactively to a charge already taken. If a change materially affects you, we’ll give reasonable notice before your next renewal.
10. Contact
hello@mindscoreai.com
Mindscore LLC
Wyoming, USA